Last Updated: [19-10-2024]
At VHRCreations, we are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our mobile phones and fashion products and services. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
a. Personal Information:
- When you make a purchase: We collect personal details such as your name, email address, shipping address, and payment details to process your orders.
- When you sign up for an account: We may collect your username, password, and contact information.
- When you contact us for support: Information such as your email address and phone number may be collected.
b. Device Information:
- We may collect information about the device you use to access our website or app, such as your mobile phone model, operating system, and IP address.
c. Usage Data:
- Information regarding your interaction with our website, app, or products, such as pages visited, time spent, and links clicked.
2. How We Use Your Information
We use your information to:
- Process orders and deliver products.
- Personalize your experience on our website and app, ensuring relevant content and product suggestions.
- Provide customer support and address your inquiries.
- Improve our products and services by analyzing usage patterns.
- Send marketing communications with your consent, including product updates and special offers.
- Ensure security and prevent fraudulent activities.
3. Sharing of Information
We do not sell your personal information to third parties. However, we may share your data with:
- Service providers: We work with third-party vendors (e.g., shipping companies, payment processors) to help deliver our services.
- Legal purposes: If required by law, we may disclose information to comply with legal obligations or protect the rights of VHRCreations.
- Business transfers: In the event of a merger or sale of assets, your data may be transferred as part of the business transaction.
4. Security of Your Information
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have the following rights regarding your personal data:
- Access: Request access to the personal information we hold about you.
- Correction: Correct or update any inaccurate information.
- Deletion: Request the deletion of your personal information, subject to legal obligations.
- Opt-out: Unsubscribe from our marketing communications at any time by following the instructions in the email or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and app. Cookies help us remember your preferences and understand how you interact with our platform. You can manage your cookie preferences through your browser settings.
7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page, and we will notify you of any significant updates.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
VHRCreations Support Team
Email: vishwanathharshitha16@gmail.com
Phone: +91-8639087495